(Forthcoming)
If we remember correctly, we have established that social media use as a source of information has a cyclical character/behavior (refresh your memory here and here). If we consider social media as a support system for the fulfillment of information requirements, then we can illustrate the changes that PSOs experience while transitioning to and from crisis stages.
However we need to wait for the article to be published to dive into the insights of transitions 🙂